Custom Orders take between 4-6 weeks.
In most cases we will endeavour to parcel and dispatch stock items within 2 business days, but as we are a small business sometimes this may vary so please be understanding in the unusual circumstance that times may vary.
You will receive confirmation once your order has been sent. If you do not receive this within one week after your purchase please Email us: firstname.lastname@example.org
Orders are not shipped on weekends or holidays.
How long will it take?
Please allow 2 to 7 Days for standard delivery. This may vary according to peak times etc.
Express Post is only available to Australian addresses and normally takes 1 to 3 days. Please check you are in the Aust Post network on their website.
Local Area: Geelong and surrounding suburbs (10km radius) delivery is free and contactless during COVID-19
Large Hats and Headpieces are carefully packaged and boxed and cost a flat rate of $25.00 Australia wide.
Message to discuss Express Shipping.
For other items:
Domestic Post: (Within Australia) Standard Rates
Up to 500g $8.95
500g to 1kg $12.50
1 - 3kg $15.50
3 - 5kg $18.50
Domestic Post: (Within Australia) Express Post
Please check if you are in the Aust Post Express post network before selecting this method.
Up to 500g $11.95
500g - 1kg $15.95
1kg - 3kg $19.50
3kg - 5kg $25.50
Please contact us for an International shipping quote before ordering.
International Taxes & Duties
When shipping internationally all applicable custom fees, taxes and duties are the sole responsibility of the customer. Australian Customs require us to detail the total value and nature of the order on the customs declaration form on the package. It is illegal to state false and misleading sale information on your package. It is at the sole discretion of custom agents to release your package and in some rare occasions this may delay delivery times of some packages.